Research 2002

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Faculty of Engineering, Built Environment and Information Technology
School of Information Technology
Department of Informatics

Leonard, AC

BSc(Hons)(PU vir CHO) MSc(Unisa) DCom(Pret) - Senior Lecturer

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Contact Details:

Telephone number: 012 420 3375
Fax number: 012 362 5287
E-mail address: aleonard@hakuna.up.ac.za

Research Interests:

The adoption and use of information technology in organisations

Research Output:

Research articles in refereed specialist journals:

Leonard AC: 2002. A conceptual framework for managing relationships between all participants during IT service and support activities. SA Journal of Industrial Engineering/ SA Tydskrif vir Bedryfsingenieurswese, 13 (2), pp 81-96.

Chapters in books:

Leonard AC: 2002. The Importance of having a multidimensional view of IT End-user Relationships for the Successful Restructuring of IT Departments. In Human Factors in Information Systems, (17), IRM Press, pp 241-252.

Papers in refereed, published conference proceedings:

Leonard AC: 2002. Enabling End Users To Be More Efficient During Systems Development. In Enablement through Technology. Proceedings of SAICSIT 2002, SAICSIT, pp 156-162.

 

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