Faculty of Economic and Management Sciences
School of Management Sciences
School of Public Management and Administration
Administrative management systems on central, regional, and local level - Research Output
Research articles in refereed specialist journals:
Brynard PA, Fisher H: 2004. Customer relationship management in government: The case of the Government Employees Pension Fund of South Africa. Journal of Public Administration, 39 (4.1) / Nov, pp 539-557.
Fourie DJ: 2004. Training needs analysis for middle management: A South African Public Service experience. Journal of Public Administration, 39 (4.1) / Nov, pp 492-506.
van Dijk HG: 2004. Evaluating training - the missing link in public service human resource development. Journal of Public Administration, 39 (4.1) / Nov, pp 507-519.
Crous M: 2004. Service Delivery in the South African Public Service: Implementation of the Batho Pele principles by Statistics South Africa. Journal of Public Administration, 39 (4.1) / Nov, pp 574-589.
Phago KG, Malan LP: 2004. Public Private Partnerships (PPPs) and their role in extending access to local governance. Journal of Public Administration, 39 (4.1) / Nov, pp 481-491.
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