Faculty of Economic and Management Sciences
School of Management Sciences
Department of Marketing and Communication Management
Customer Service - Research Output
Research articles in refereed specialist journals:
Jordaan Y, Jordaan AC: 2004. Communicating the protection of information privacy. Communicare: Journal for Communication Sciences in Southern Africa/Tydskrif vir Kommunikasiewetenskappe in Suider-Afrika, 23 (1) / July, pp 137-148.
Kotzé TG, Prinsloo M, du Plessis PJ: 2004. Customer management: Fad or substance. Southern African Business Review, 7 (2), pp 11-27.
|
